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Feature Request Tracking Software

Noora is a user feedback tool that makes it easy for your customers to give you product feedback, helping you to build the right features.

Track feature requests.

Collect feedback publicly or privately on feedback boards within your dedicated feedback portal. As your users vote on ideas, you'll see the most popular ideas reach the top.

  • Easily group and merge duplicated requests.
  • Ask for more detail and information in context.
  • Update users as the status of each feature request changes - a frictionless way to close the customer feedback loop.

Consolidate feedback from multiple channels.

Noora is a customer feedback tool that brings your customer interactions across across email, chat and support into a single place, giving you a clear picture on any emerging feedback patterns.

  • Your Customer Success and Sales teams can add feedback on behalf of your users with our free Chrome extension.
  • Send users who are asking to give feedback to your dedicated portal instead of ignoring their feedback on social media.

Measure revenue impact, not just votes.

You can combine company and MRR data with the feedback from your users to determine which features are the most valuable to build next, and not simply the ones that the noisest users want.

  • See which companies users belong to.
  • See the total impact on revenue (MRR) for each insight or feature request.

Get the full picture or dive into the details.

Noora brings together all of your feature requests into one view. No matter if you are collecting it manually or via feedback boards, you can get an overview of everything.

  • Filter by the users that requested the feature.
  • Filter requests by the users that voted for it.

Segment feedback for a deeper understanding.

Dig into the data and unlock product areas that can impact the most revenue, not just the most popular.

  • Create segments based on Intercom user and company attributes.
  • Add custom attributes with the Noora API.
  • Use these segments to filter feedback down to the users that are most valuable.

Bring your own user accounts.

Noora's feature request software can automatically use your existing user accounts, making it even easier for your users to submit feedback.

  • Easily prioritize feature requests based on your most important users and customers.
  • No need for users to create another account just to send in feedback and feature requests.

All the features you need to collect user feedback

Noora provides all of the tools you need to collect user feedback and bring your customers closer to your product roadmap and changelog.

Feedback

Feature upvoting
Comment likes
Private boards
Anonymous users
Custom domain
Single-Sign on (SSO)
SSO redirect
Embed in your product
Dark mode
Custom CSS

Roadmap

Custom statuses
Cover images
Estimated dates
Notify users

Changelog

WYSIWYG editor
Link to feature requests
Youtube integration
Loom integration
GIPHY integration

Admin

1000's of integrations
Invite teammates
Post and comment moderation
Vote on behalf of other users
Pin comments
Merge and move posts
Assign posts
Tags
API access
White labelling
Analytics dashboard

Ready to get started?

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