Collect feedback from customers and your own teams

Noora is a user feedback tool that makes it easy for your customers to give you product feedback, helping you to build the right features.

Track feature requests.

Collect feedback publicly or privately on feedback boards within your dedicated feedback portal. As your users vote on ideas, you'll see the most popular ideas reach the top.

Easily group and merge duplicated requests.
Ask for more detail and information in context.
Update users as the status of each feature request changes - a frictionless way to close the customer feedback loop.

Consolidate feedback from multiple channels.

Noora is a customer feedback tool that brings your customer interactions across across email, chat and support into a single place, giving you a clear picture on any emerging feedback patterns.

Your Customer Success and Sales teams can add feedback on behalf of your users with our free Chrome extension.
Send users who are asking to give feedback to your dedicated portal instead of ignoring their feedback on social media.

Measure revenue impact, not just votes.

You can combine company and MRR data with the feedback from your users to determine which features are the most valuable to build next, and not simply the ones that the noisest users want.

See which companies users belong to.
See the total impact on revenue (MRR) for each insight or feature request.

Get the full picture or dive into the details.

Noora brings together all of your feature requests into one view. No matter if you are collecting it manually or via feedback boards, you can get an overview of everything.

Filter by the users that requested the feature.
Filter requests by the users that voted for it.

Segment feedback for a deeper understanding.

Dig into the data and unlock product areas that can impact the most revenue, not just the most popular.

Create segments based on Intercom user and company attributes.
Add custom attributes with the Noora API.
Use these segments to filter feedback down to the users that are most valuable.

Bring your own user accounts.

Noora's feature request software can automatically use your existing user accounts, making it even easier for your users to submit feedback.

Easily prioritize feature requests based on your most important users and customers.
No need for users to create another account just to send in feedback and feature requests.

Everything you'd expect from a user feedback tool.

Identify users

Connect feedback to your existing user accounts with Single-Sign On (SSO).

Custom statuses

Customize the statuses that each post can have.

Private boards

Lock down access to beta feedback or to particular key accounts.

Vote on behalf

Add feedback manually from e-mails or other customer interactions.

Anonymous feedback

Allow users to add feedback without leaving their contact email or creating an account.

Internal notes

Communicate internally with your teammates on feedback.

Branding

Make Noora your own with your logo and brand colors.

Ready to find out what your customers want?

Free 14 day trial. No credit card required.