How It Works

Terms of Service

Effective Date: 6 March 2020

Acceptance of Terms

By using the Noora website, products and/or services (collectively, the “Service”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Noora AB (“Noora”) reserves the right to update and change these Terms of Service without notice. Violation of any of the terms below may result in the termination of your account.

Privacy and Communications

You acknowledge and agree that Noora may occasionally send you communications regarding your account or the Service via email.

Please refer to the Privacy Policy, which is incorporated into these Terms of Service by reference, for information on how we collect, use and disclose information from our users.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

Noora has the right but not the obligation to monitor and edit all Content provided by users.

Accounts, Passwords and Security

When you create an account with Noora, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content in our sole discretion.

Acceptable Use and Conduct

You are solely responsible for your conduct and your data related to the Service. You agree to indemnify, defend, and hold harmless Noora and its suppliers from any and all loss, cost, liability, and expense arising from or related to your data, your use of the Service, or your violation of these Terms of Service.

The Service is made available to you, your company, and/or your customers only for personal or commercial use, which use must not infringe or violate third party rights and must be in compliance with all applicable laws, rules and regulations, including laws governing the privacy, security, and cross-border transfers of personal data (including, but not limited to, compliance with the General Data Protection (EU 2016/679) (the “GDPR”) applicable to your business and operations and your use of the Service. Where required, you shall be responsible for collecting verifiable consent (as defined under the GDPR) related to any personal data collected, used, maintained, and shared with Noora, and otherwise have any and all rights required to provide such data to Noora, and ensure that any such data was properly obtained. Any unauthorized use of any Noora Service is a violation of these Terms of Service and certain federal and state laws. Such violations may subject the unauthorized user and his or her agents to civil and criminal penalties.

Appropriate Practices

Noora reserves the right to terminate any account that it finds in violation of its Terms of Use by receiving abuse complaints higher than allowed, without refund.

Fees

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Noora cancels it. At the end of the contract term, the contract will automatically renew indefinitely until explicitly cancelled by the user. Services invoices will not be transmitted automatically, but will be provided in PDF format available through the app.

Cancellation must be issued via the Service. Noora will not issue refunds for unused service at any times.

Chargeback / Refund Policy

Noora will not, under any circumstances, issue cash refunds for early contract cancellation. If you have a question about charges made to your account, please contact us immediately. If the charges were made in error, we will credit your account or credit card account for the appropriate amount. Any customer who disputes a credit card payment that is found to be valid will be banned from use of Noora. Any past due fees and costs will be sent to collections. If our collection efforts fail, unpaid debts will be reported to all available credit reporting agencies.

No Warranties or Representations

You understand and agree that the Service is provided "as is" and Noora, its affiliates, suppliers and Resellers expressly disclaim all warranties of any kind, beyond the Refund, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, non-infringement or bailment of your data on Noora’s servers. Noora, its affiliates, suppliers and Resellers make no warranty or representation, other than the Refund, regarding the results that may be obtained from the use of the Service, the security of the Service, or that the Service will meet any user's requirements beyond the Refund. Use of the Service is at your sole risk. You will be solely responsible for any damage to you resulting from the use of the Service. The entire risk arising out of use, security or performance of the Service remains with you.

Limitation of Liability

In no event shall Noora be liable for any indirect, special, incidental, consequential or punitive damages (including but not limited to loss of use, loss of profits, or loss of data) whether in an action in contract, tort (including but not limited to negligence), equity or otherwise, arising out of or in any way connected with the use of or inability to use this site or the materials therein or resulting from unauthorized access to or alteration of data.

Termination of Service

We reserve the right to terminate your account at any time. You also have the option of canceling your account at any time without penalty. In the event of account cancellation you will lose all data related to your account.

Conditions

We may modify or terminate our Service at any time, for any reason, and without notice. We reserve the right to modify these Terms of Service at any time without notice. Please review these Terms of Service on occasion as they may change in the future. We may, but have no obligation to, remove accounts and content containing what we determine as unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable material. We will remove content that violates any party's intellectual property or these Terms of Service.

Intellectual Property

Noora claims no intellectual property rights over the material you provide to the Service. You acknowledge that Noora owns all right, title and interest in and to the Service, including without limitation all intellectual property rights, and such rights are protected by U.S. and international intellectual property laws. You agree that you will not copy, reproduce, alter, modify, or create derivative works from the Service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sweden and you irrevocably submit to the exclusive jurisdiction of the courts in that location.